Jinfeng has been adhering to the mission will reach the customer service spirit, this spirit is not only all jinfeng to enhance the sense of mission, inspire a more executive ability and creativity, also promoted the service level of the company.

In August 2016, the situation in Turkey is not stable, in order to help customers to solve the problems in the production of mould as soon as possible, with a responsible attitude, the company sent the engineer Jim went to Turkey and mould technicians Make provide after-sales services for local customers.In 20 days of travel, not only quickly and accurately judge the two colleagues, provide solutions to problems, help customers to adjust and maintain the mould in production, also update mold design for the new project, and collect past project mold operation, maintenance, maintenance problems and comprehensive maintenance scheme is given.

In the face of difficulties, the company staff actively cooperate with the company, in the first place to provide effective after-sale service directly face to face.Customers praise the company dispatched the action, said to be more confidence and trust in jinfeng, had high hopes for the future cooperation.

Positive responsibly customer service, to achieve customer satisfaction to upgrade.This is the mission will reach spirit of customer service!In the future, jinfeng will constantly improve and improve, provide better service for more customers